Registration is simple and fast. To start the signup process, click on the “register” link at the top of this page.
Only users over 21 years old are able to register. The next step is to fill in all your information, failure to supply all the required information will result in an error.
By clicking on the “Register” button from the bottom of the page, you will be asked to check your email account you submitted and to activate your account by clicking on the activation link. Your account will be activated instantly.
Please check your Junk Box as the email could be there if you don't find it.

About the 2 Login Types Ultra vs Standard:

Right now, the register page and login page are in standard secured mode, but i'm sure some of you would like to access their members account in SSL secured mode, you should know that the members area is already 100% secured even if you don't see the little lock icon (or if you got a pop up message) (this message can show because on the login page you have the external links of the main categories pointing to unsecured areas, but it has nothing to do with your current login process).

However you surely all trust ebay* to secure your personnal information, and you can notice that it works exactly the same way as on ebay when you browse your member area you can't see that little lock icon in your browser either...

Anyway the point is that for those of you who want to access their members account in SSL secured mode, it's now possible, even if it will slow a bit more the page load times.

So you have the fast ultra secured login form on the homepage, that will bring you to an ssl secured members area.
or
The standard secured login page accessible by the link under the quick login form, that will bring you to the members area in standard secured mode (this mode will make pages load a bit faster within your members area pages).
* registered trademarks of their respective owners

The menu is made to make you save a lot of time by accessing in one click the right section of the members area when you're browsing the site, or access directly a Reggae Auction* category while in your members area.

It is keyboard accessible, with tab / arrows and Enter button.

It also feature a special fix for Internet Explorer* 6.xx Browsers, so they can access the submenus.
If you don't see any submenus, or think there is something wrong with the display of the menu, then you are certainly using a version of Internet Explorer* 6 that doesn't have the right configuration or you are missing some plug ins :(

If you clik on any sub menu of the My Account menu when you're not logged in, you will be redirected to your default customized landing page.

Take Note: the site is optimized to work perfectly under all versions of Mozilla Firefox* Browsers and Internet Explorer* 7. Upgrading your browser maybe the smartest solution to fully enjoy all Reggae Auction* features!

*Registered trademarks of their respective owners

If you have spotted on an item you would like to place a bid on you can do so, quickly and easily by following these steps:-

(1) Login to your account – If you have not registered you can do so within 5 minutes

(2) Visit the auction page, you will see a “bidding box”

(3) Enter in your bid, note that you must bid above the minimum bid required

(5) Click on the “place bid” button, you will then be asked to confirm you bid, once you have done so your bid will be entered, if successful you will receive a confirmation message.

If you bid fails to outbid the current high bidder you will be offered the option to place a higher bid. Proxy bidding can aid your chances of winning an auction and help avoid, you being outbid at the last moment. To place a proxy bid enter in the maximum price you are willing to pay for the item. If another user places a bid on the same auction automatic bids will be placed on your behalf in accordance with your maximum bid amount. With proxy bidding you will pay the lowest possible price until someone else places a higher bid.
We Highly recommend that you don't place your bid at the last seconds, as if too much bidders place their bid at same time on the same auction, it could result in a server overload, and in this case your bid may not be accepted by the system in time, and you'll loose the auction.
There is another way of bidding: Buy it now auctions. Buy it now prices are set by the seller, if you agree with that price, you can click on the “Buy Now” button which is displayed on the auction details page. After clicking on the button you will be re-directed to a confirmation page. On a standard auction that auction will end instantly as the item has been sold via Buy it now. On a Dutch auction, you can enter the amount of items you wish to buy (depending the quantity available). If you purchase less than there are available in total, the auction will remain open with the number of items left available after you have purchased the amount you want.
When you want to update your Bid by bidding again, your proxy bid will be updated, and the system will not show to others you bidded twice on the item, unlike where you know, this means: You avoid jokers bidding on the item knowing you'll still be highest bidder!

Once you have signed up for an account, you will be able to sell items through the site.

Your first step to save you a lot of time would be to click on the "selling preferences" link in your member area, to set up entirely your selling preferences so you don't have to fill all the same infos everytime when you want to list an item!

After that you will just have to click on the “Sell” link, and you will be redirected . You can then select the main category of the product you want to sell. This feature has been made in order to ease the subcategory choosing process. No items can be sold by choosing only the main category; you will have to choose a subcategory for it.
Just Follow the simple steps, at the end you will review the auction before submitting. If everything is in order, you can click on the “Submit” button, and will be redirected to a confirmation page, all the fees for the listing if there are any will be added automatically to your balance. The auction is activated instantly.
When you select "featured on homepage", please make sure there is no " like in 7"...prefer : 7inch in your title as it make the scroller bug !
During the Sell item Process, at step 2, you have this option : Choose Listing Type, where you can select "Quick listing" if you want to list your item quicker without numerous listing options, or "Full listing" to get all the options...
If you are in the process of listing multiple items of the same type, you can use the "Sell Similar" Link, this will save you a lot of time as everything you specified for the item will be saved, if you choosed to add a picture and a media file, the system will automatically removed them so you save time with just having to upload the new ones!
You can also use the Bulk Lister (turbo lister) to list a lot of items, this Bulk Lister accepts files created with the *Bay turbo lister, but you need a qwerty keybord in order to be able to use it.

In your members area, there is a section under your "My Account" panel, named : Cross-Promotion Connections

This function allows you to cross promote your items with different sellers.
On every auction detail page you have a space called: "OTHER ITEMS FROM THIS SELLER" presenting other items you have for sale!

When you cross promote with an other seller this section is renamed: "CROSS-PROMOTION ITEMS FROM THIS SELLER" wich presents a mix of your personnal items and items for sale by the seller you cross promote with.

You can arrange a cross promotion with multiple sellers to cross-promote each other's items and get exposure to more buyers.
Simply enable your cross promotion feature and send a request to the seller you want, if this seller have enabled his cross promotion feature also he will receive your request and accept or deny it.

You can use it in simple or advanced mode:
- Simple:
Buyer can request an invoice anytime / seller can send the invoice anytime by selecting the appropriate items, Adding correct shipping and insurance.
This will send the invoice to both buyer and seller, with both addresses information they registered with!
Then you do your business your own way using the payment method you want.
- Advanced: (only works with Paypal and ONLY if the buyer have his direct payment method correctly set up in his account)
After getting the invoice, Buyer can use the "Pay Now" link (on his Won page Action Menu)
Add the same shipping and insurance as the invoice.
Follow the steps through the Paypal payment gateway.

Once you have successfully logged in using the login page (click on the “login” button from the page header), you will be redirected to the members area page. First you'll have the option to customize wich page you want to go directly when you login.
There is 4 global sections:
1) MyMessages
In this section you have access to questions & answers from other Reggae Auction users, and Reggae Auction Members anouncements.

2) All Buying
You will have access to all the sub-sections to keep track of your buying acivity, request invoices & pay for your items...

3) All Selling
The section where you organise and manage your selling acivity.

4) Feedback Center
You can either Leave Feedbacks for your transactions or view the feedback others left for you

5) My Account
You can update your personnal informations, pay for your site fees if any, import your feedback from ebay*, set up your selling prefs and suggest improvements.
You can also change the password for the account. If the password and confirm password fields are left empty, then the password will remain the same.

Each sections have specific subdirectories you can access directly by clicking on the links.

On Reggae Auction, all items that have a soundfile associated are shown with a red sound icon just before the title of the item, this icon is here to let you know there is a clip.
You can now click directly on the icon to hear the clip without having to enter auction detail page!!!

Please be sure to have the latest version of WINDOWS MEDIA PLAYER PLUGIN INSTALLED FOR YOUR BROWSER in order to play sound files. We recommend you to use Firefox and you can get the firefox plugin by clicking HERE
Quicktime is needed to play movie files.
If the Media doesn't play well, try reloading the auction detail page, if it doesn't work please contact us for specific help, thank you.
NOTE: we regularly delete images and files from the server when auctions are closed or ended, so it could happen that you see the media player bar, and nothing happens when you click the play button.

This feature notifies you of newly listed auctions which contain “keywords” you have chosen. For example if you are looking for a “Little John” record you could enter in those keywords from within your member’s area. Each time a new auction is listed containing the term “Little John” you will be notified via this web-site. You can enter in as many keywords as you like.

The item watch feature lets you keep a close eye on any auction without having to place a bid on it. This feature means you can be kept up to date on how an auction is doing and prepares you to place a bid when you feel it. You can watch any auction by clicking on the “Watch this item” link on any auction page.

Once a sale has been processed, both the seller and the buyer will be able to leave feedbacks for each other. The feedback rating is made of colored stars, and a feedback comment can also be left. The feedback can be left from the “Feedback Center” Menu in Members Area. The feedback can only be left once, and it cannot be edited afterwards. The site admin will reserve its right to delete malicious or outrageous feedbacks.
You can either Leave Feedback or View Feedback you received from others.

Why leaving feedback is important on Reggae Auction:
Every member has a Feedback Profile, which includes basic information about the member and the Feedback that their trading partners have left for them. Learning to trust a member has a lot to do with what their past buyers or sellers have to say.

For each transaction, buyers and sellers can rate each other by leaving Feedback. Each Feedback consists of a value from 5 to 1, and a short comment.

A buyer can also rate the seller on additional criteria, including accuracy of item description, communication, shipping time, and shipping and handling charges. These detailed seller ratings do not count toward the Feedback Score.

When Browsing through a user's feedback, if there is no username but n/a instead, for a given feedback, this means that this user is no longer a registered user on Reggae Auction.

Let's build the safest community, let's leave Feedback!

Searching on the site is really easy:

- You can type in directly in the search bar a name of artist for example, and just hit Enter or search button....system will show you the results.

- You also have an advanced search page with 3 separate fields: Auction Search / Search by Seller / Search by Bidder, each with their own search button.
When you got your results, you can choose to display differently the results by clicking on: Start Bid / Last Bid / Buy Out / Bids / Ends in ...

How to use the drop down menu:

When browsing a category or a subcategory, you can use the drop down menu in the search bar: ending soonest / ending latest / lowest price first / higher price first / news since 3 days / 5days and so on…
Select the one you want and just hit search button to get the items displayed how you want.

The "Wanted Ads" system is working seperatly from the auction system on Reggae Auction.

It is designed for buyers to post their "Want list" Online, to constantly notify collectors and sellers that they are searching for an item. They will also benefit from search engines exposure.

Sellers or providers can browse or search the Wanted Ad Section.

If some seller have the specific item a buyer wants, he just have to create a listing on Reggae Auction.
After that the seller will be able to make an offer to the potential buyer by offering his recently listed item directly on the "Wanted Ad" item page of the buyer.

The potential buyer can see on his "Wanted items" page if offers have been placed, when there is an offer, he just click on the wanted item to go on the wanted item page.
The potential buyer can then access the auction page of the coresponding item offered and buy / bid or ask a question to the seller.

Mulitple Sellers are able to make offers on the same wanted ad!

It's that simple, and of course it's FREE!

If you have a problem with a transaction on Reggae Auction, you can start a dispute resolution process. A seller can open an Unpaid Item OR Request a FVF (Final Value Fee) credit and a buyer can open an Item Not Received or Not as Described dispute.
You can find the Dispute Console Link on your member area left menu.

Q: What is the Unpaid Item OR FVF Request report timeframe?
A: It is a period of time when a seller is allowed to open a dispute about an Unpaid Item he sold. An Unpaid Item dispute can be filed between 7 to 45 days after an item ended. 7 will be the min days to report, and 45 will be the max days to report. Always remember, there is always circumstances that might prevent a buyer from completing his transaction timely.

Q: What is Item the Not Received or Not as Described Item report timeframe?
A: It is a period of time when a buyer is allowed to open a dispute about an Item Not Received or Not as Described he bought. This type of dispute can be filed between 20 to 45 days after an item ended. 20 will be the min days to report, and 45 will be the max days to report. Always remember, shipping of an item takes various time, depending on location or shipping carrier accessibility.

Q: What are the UDS and NPBS strikes?
A: The UDS strike stands for an 'Unreconciled Dispute Strike'. It is usually issued towards a seller's account who do not wish to reconcile a dispute caused by reneging on delivery of the correct item or not delivering the correct item at all... The NPBS strike stands for a 'Non-Paying Bidder Strike'. It’s usually issued towards a buyer's account who did not pay or will not pay for his won item... There is a maximum number of 5 strikes per account , when the account reach 5 stirkes it will be suspended. User will be notified by email each time he receives a strike.

On a Dutch Auction, the auctioneer has more items of the same product for sale. The bidder will enter a maximum bid he is willing to pay for an item, and the number of items he wants to purchase. The highest bidder(s) will receive the number of items they have bid on, and the remaining bidders will receive the number of items still available. Buyers are able to bid more than once for the same item.

If you want to add a Reggae Auction banner or logo on your website links page,
you will find everything on the Link Up page.